Last updated: June 2026 — James Wilson, Portlandsfavorite
We'd love to hear from you! Whether you have a question about our casino reviews, want to suggest a new operator for us to test, or simply want to share your feedback, we're here to listen. Portland's Favorite is built on the input and experiences of Australian players like you.
The best way to reach us is by email. James Wilson, the founder and author behind Portland's Favorite, personally reads all reader feedback and inquiries.
Email: james@portlandsfavorite.com
We aim to respond to all emails within 2-3 business days. For urgent matters, please include "URGENT" in your subject line.
Have questions about our review methodology? Want to know why we rated a particular casino a certain way? Curious about our testing process or casino criteria? Send us an email and we'll be happy to explain our reasoning in detail.
If you represent a licensed online casino operating in Australia or a related gambling service and are interested in partnership opportunities or advertising with Portland's Favorite, please contact us. Include details about your business and what you're looking to explore.
Spotted an error in one of our reviews? Found outdated information? Have feedback on how we can improve our content? We genuinely appreciate these messages. Casino details change frequently, and your input helps us keep our reviews accurate and current.
Know of an online casino operating legally in Australia that we haven't reviewed yet? Let us know! We're always looking to expand our coverage with new operators to test and evaluate.
Please note: we cannot assist with casino account issues, bonus disputes, or payout problems. If you're experiencing difficulties with a specific operator, please contact:
Our role is to review and rate casinos for Australian players—we're not able to intervene in individual disputes between players and operators.
Email: james@portlandsfavorite.com
Website: portlandsfavorite.com
Typical Response Time: 2-3 business days
Thank you for being part of the Portland's Favorite community. We look forward to hearing from you!